At CookQueen, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the “Site”.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Identity Data: Name, username, or similar identifier.

• Contact Data: Billing address, shipping address, email address, and phone numbers.

• Financial Data: Payment card details (processed through secure third-party gateways; we do not store your full card numbers).

• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you;

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• E-commerce Platform: We use [Shopify/WooCommerce/etc.] to power our online store.

• Logistics Partners: We share your address and contact details with courier services to deliver your spices.

• Payment Gateways: We use secure processors like [Razorpay/Stripe/PayPal] to handle transactions.

• Compliance with Laws: We may share your information to comply with applicable laws and regulations or to protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Cookies

We use cookies to enhance your experience, remember your cart items, and understand how visitors use our Site. You can choose to disable cookies through your individual browser settings.

6. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

7. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [Insert Support Email].